Google Maps and Google Directions GM+View appear always with message at the top 'It looks like you have enabled Internet Explorer Compatibility View. Google Maps will not work correctly unless this is turned off. Learn how to do this' ...

Version 7

    Details

    Google Maps and Google Directions GM+View appear  always with message at the top 'It looks like you have enabled Internet  Explorer Compatibility View. Google Maps will not work correctly unless  this is turned off. Learn how to do this' although Google.com is not in  the list or where possible the complete IE feature is turned off




    Resolution

    [CAUSE]
    This is RM # 219439

    [WORKAROUND]
    - also in relation of the error when using Google Maps and Google Directions GM+Views message: You seem to be using an unsupported browser (further information see on related Knowledge Article # 17362) users may try instead the attached GM+View templates


    Use an alternative GM+View which opens the  Google Maps /  Google Directions with the related Contact data in a  browser window

    - alternative  GM+Views for Google Maps / Google Directions can be downloaded from the  attachments and setup within the GoldMine system

    - In GoldMine Premium Edition lower than 9.2.0 these GM+Views need to be created manually
    1. Download the attached text files <<Google Dir. Lite.txt>> and <<Google Maps Lite.txt>> and open it with Notepad.
    2. Log in with Master rights.
    3. Web > Setup GM+View.
    4. New Button
    5. Template Name for example Google Maps Lite or Google Maps IE9
    6. Click into the body
    7. Click the Icon <H> from the Toolbar
    8. Copy and paste the content of one matching text file
    9. Icon <H> from the Toolbar
    9. Icon Save (yellow disk) from the Toolbar
    10. The content should come up and a text should appear in the window


    11. On a contact record > GM+View and select and test the new created GM+View

    - In GoldMine Premium Edition 9.2.0 and higher these GM+Views can either be created manually by above steps or imported 
    1. Download  the attached text files <<Google Dir. Lite.txt>> and  <<Google Maps Lite.txt>> and rename only their file  extension from txt to html
    2. Log into GoldMine with Master rights
    3. Web > Setup GM+View
    4. Import Button
    5. Browse to the desired HTML file (for example: Google Maps Lite.html)
    6. A message appears that the template was imported successfully
    5. Repeat steps 3.-5. for the other template you want to make available for your users
    7. OK

    Additional Note:
    Due to underlying changes of Google Maps the original Google Dir. Lite may not work as expected. Users may verify and try instead the GoogleDir_lic.txt (which takes the License Registration information as starting point) and/or the GoogleDir_cur.txt (which uses the current location as starting point)