Setup Absolute Service App

Version 1

    Details

    PROBLEM
    This article explains how users can setup LiveTime App on Android or iOS.

    ENVIRONMENT
    LiveTime 7.0 and higher

    Example used in this article:


    [attachment=0:]example.JPG[/attachment:]
    RESOLUTION
    Host or Hostname: service.HEATsoftware.com or service.HEATsoftware.com:8787
    • By default the host uses port 80 but you can specify the port number as shown above.

    Instance: Service (case sensitive)
    • If you are On-Demand customer, you will have an unique instance name. For example, if your website URL is https://service.HEATsoftware.com/[color=#FF0000:]OnDemand[/color:]/WebObjects/Service.woa, your instance is [color=#FF0000:]OnDemand[/color:].

    HTTPS: Enabled or Disabled
    • If your website uses SSL, you must enable this toggle.

    Domain: HEATsoftware.com
    • Domain will auto-populate including aliases if hostname, instance, and/or HTTPS has been setup properly.

    For Username, domain part is not required if same as above.

    ADDITIONAL INFORMATION
    Links to LiveTime App:

     


    Resolution

    PROBLEM
    This article explains how users can setup LiveTime App on Android or iOS.

    ENVIRONMENT
    LiveTime 7.0 and higher

    Example used in this article: 


    [attachment=0:]example.JPG[/attachment:]
    RESOLUTION
    Host or Hostname: service.HEATsoftware.com or service.HEATsoftware.com:8787
    • By default the host uses port 80 but you can specify the port number as shown above.

    Instance: Service (case sensitive)
    • If you are On-Demand customer, you will have an unique instance name. For example, if your website URL is https://service.HEATsoftware.com/[color=#FF0000:]OnDemand[/color:]/WebObjects/Service.woa, your instance is [color=#FF0000:]OnDemand[/color:].

    HTTPS: Enabled or Disabled
    • If your website uses SSL, you must enable this toggle.

    Domain: HEATsoftware.com
    • Domain will auto-populate including aliases if hostname, instance, and/or HTTPS has been setup properly.

    For Username, domain part is not required if same as above.

    ADDITIONAL INFORMATION
    Links to LiveTime App: