How do I re-serialize or re-license GoldMine 2014.2 or higher?

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    Details

    How do I re-serialize or re-license GoldMine 2014.2 or higher?


    Resolution

    Here are the steps to re-serialize/re-license your GoldMine:
    1. Verify that all users are logged out of GoldMine and that no one is Synchronizing (Note: Stop the GoldSync service if applicable)
    2. Browse out to the GoldMine root directory on the server
    3. Locate the LicenseGM94.bin file and rename it (this usually found in C:\ProgramData\GoldMine\ or the GoldMine shared folder)
    4. Log back into GoldMine from the server
    5. Input the new "E" license number when prompted for GoldMine license information and re-license the application
    6. Log into GoldMine and verify that everything is functional

    IMPORTANT NOTE: If you use GoldSync to synchronize with undocked users, you will need to recreate the undocked licenses and use the same steps from above to reserialize the undocked machines. 


    Also note if you use GoldMine Mobile, you will need to re-enter the GMME license (M-license) under tools > configure > license manager > New.

    NOTE: Related to KM# 13814