"user is not a member of the landesk management suite group - authentication error 500"
1-User is not a member of the LANDesk Managment Suite Security Group
2-The credentials being used are not in the correct format. (example email@example.com AND domain.com\user do not work - syntax should be domain\user)
-Correct the syntax of the user account being used. (i.e. domainname\username when logging in to the console and when adding to the LANDesk Managment Suite Security Group.)
Verified Product VersionsLANDESK Management Suite 9.5LANDESK Management Suite 2016.x
-When logging into the console (remote or core local), the following error appears:
-There are several causes for this. Two common ones are as follows:
-Add the user to the core server's local LANDesk Managment Suite Security Group.