Error message Application failed to contact Report Server is displayed when trying to access the Report workspace

Version 1

    Details

    When trying to access the Report workspace the following error is returned.


    Application failed to contact Report Server. Please contact Administrator. 

    There is a separate server dedicated to running reporting services. On the server SQL Server Reporting Services is installed and configured. HEAT Reporting Services has also been installed.




     


    Resolution

    Windows Firewall may be blocking communication between the Application Server and the Reporting Server.

    Check in Windows Firewall that inbound and output traffic on port 80 of the report server is allowed.