Error when Provisioning Reports - "Error: Possible Exception from access to Config service/Access to SSRS web services/missing info in config database.Error is Error in Execution Error is Server was unable to process request. --> Access to API is denied"

Version 1

    Details

    When Provisioning Reports, an error is received.

    " Exception from access to Config service/Access to SSRS web services/missing info in config database.Error is Error in Execution Error is Server was unable to process request. --> Access to API is denied"
    (This particular screenshot was seen in a load balanced environment)

    One possible resolution is listed here.

     


    Resolution

    -Log into the Ops Console and navigate to the System Status page. 

    -Check to see if any API Key errors are present, and if so, click the "Fix" button.
    -If the Configuration Server on page 2 of the SCW for Heat Reporting is pointed at a load balancer, point it at the FQDN of an individual App server instead.