How to add a hyperlink to an object form for the full client for ITSM Note that this is only for the full client. If desired, see KB 15058 for information on how to add a hyperlink to an object form for the web self service client for ITSM.
Add a link to the desired location:
Give it the desired label:
Set it to Run quick action, and click Browse, and create a new quick action:
the quick action you create will need to be typed: "Run Program". Provide it arguments as seen below:
Commit the changes, and clear the definition cache/reset IIS as needed.