Release Notes GMPE 2014.1 Hot Fix 6 (Build 489)[Uploaded File]

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    Release Notes GMPE 2014.1 Hot Fix 6 (Build 489)


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    GoldMine

    Version 2014.1 Hotfix 6

     

    Release Notes

     

    Updated October 9, 2014

     

    What's New in GoldMine 2014.1

    GoldMine and Google Apps

    GoldMine Premium Edition now includes an integration with Google Apps. This integration provides bidirectional synchronization between your Google Apps calendar and your GoldMine Calendar. Standalone Gmail accounts are not supported at this time.

     

    GoldMine Mobile must be installed to use the Google Apps integration. See GoldMine 2014.1 Help > GoldMine Administrator Guide > Google Apps Integration Administration for set-up information.

    Android Devices Supported by GoldMine Mobile

    Starting with GoldMine Mobile 2014.1, Android devices running version 2.3 and above are now supported. This comprises more than 98% of Android devices in use today.

    Opportunities in GoldMine Mobile

    GoldMine Mobile users can now view and edit basic information for Opportunities that they manage. Also included is the ability to create new Opportunities.  Tab detail for opportunities is not included at this time.

    What's Changed in GoldMine 2014.1 Hotfix 4

    GoldMine Premium Edition 2014.1.0.468 / GoldMine Mobile Edition 2014.1.0.662

    Constant Contact Login

    Due to a change made by Constant Contact, an additional layer of authentication has been added for Constant Contact login.  If you integrate with Constant Contact and get the error message ‘Login to Constant Contact failed’, follow the steps below to correct the issue:

     

    1.     Upgrade the GoldMine server

    2.     On a single workstation, uninstall GoldMine and reinstall the new version.  Follow the normal workstation install process to connect to the existing database.   Other workstations can be upgraded.  It is only necessary to uninstall/re-install on a single workstation.

    3.     On the workstation where the uninstall/re-install was done, go to Constant Contact Campaigns in GoldMine.  Click Configure and enter your Constant Contact username and password and click Login.  A second Constant Contact login page will appear.  Enter the same credentials as in previous page to complete the login process.

     

    Once this process is complete, it will be possible to Download Activity or Refresh Campaigns List from the server or any networked workstation.  If Logout is selected on the Constant Contact page, it will be necessary to Configure again from the workstation where the re-install from step 2 was done.

    GoldMine and Google Apps

    If you wish to synchronize GoldMine and Google Apps calendars, you must start the GMGoogleSync service manually.  We recommend that you configure the service Properties to automatically start the service. 

     

    1.     Open Services on the GoldMine Mobile Server.

    2.     Locate GMGoogleSync on the list.

    3.     Right-click on the service and select Start.

     

    Use this procedure to set Properties to automatically start the service when the server is started.

     

    1.     Open Services on the GoldMine Mobile Server.

    2.     Locate GMGoogleSync on the list of services, right click and select Properties.

    3.     On the General tab change the Startup type field from Manual to Automatic (Delayed Start).

    4.     Click Apply then click OK to close the window.

     

    NOTE:  Activities synced to GoldMine by the GMGoogleSync service will show MASTER as the user that created or modified the activity.  If you do not have a user MASTER, then the first alphabetical username with master rights will show as the user that created or modified the activity.

    What's Fixed in GoldMine 2014.1 Hotfix 6

    GoldMine Premium Edition 2014.1.0.489 / GoldMine Mobile Edition 2014.1.0.681

     

    Notes:  To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.681 as a new installation.  It may also be necessary to clear device/browser cache. 

    Messages sent by the GoldMine Messaging Service for GoldMine Mobile can be configured to include a link to the alarmed activity. With this version, the link may not open the activity.

     

               
     

    Issue Number

     
     

    Title

     
     

    217978

     
     

    Auto upgrade fails in GoldMine 2014 - silent installer ends with   a message The wizard was interrupted before GoldMine could be completely   installed

     
     

    218130

     
     

    There is no longer a GoldMine messaging service when you install   GMPE 2014.1

     

    What's Fixed in GoldMine 2014.1 Hotfix 5.1

    GoldMine Premium Edition 2014.1.0.485 / GoldMine Mobile Edition 2014.1.0.675

     

    Note:  To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.675 as a new installation.  It may also be necessary to clear device/browser cache. 

     

                                   
     

    Issue Number

     
     

    Title

     
     

    160813

     
     

    Prompt if E-mail address is not on file when Auto-Linking   received email - message box causes further downloaded emails not to be   handled correctly - NOT auto linked at all and/or no further  prompts

     
     

    200761

     
     

    When display name has a comma (e.g. Doe, John) on a sent email   linked via Outlook integration and reply to all is used original sender's   name will be split into 2

     
     

    201654

     
     

    Prompt for E-mail file options when deselecting the option   "Prompt if E-mail address is not on file when Auto-Linking received   Email."

     
     

    215970

     
     

    Outlook hangs when trying to link emails to GoldMine when images   have been removed and only the placeholders exist.

     
     

    220492

     
     

    Outlook Messages Linked to Contact Goes to "Pending"   Instead of "History"

     
     

    204139

     
     

    Wrong user is being associated to an email after being linked   though the Outlook Integration

     
     

    220493

     
     

    The wrong user is shown for a user's activity in history.

     

    What's Fixed in GoldMine 2014.1 Hotfix 4

    GoldMine Premium Edition 2014.1.0.468 / GoldMine Mobile Edition 2014.1.0.662

     

    Note:  To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.662 as a new installation.  It may also be necessary to clear device/browser cache. 

     

                                           
     

    Issue Number

     
     

    Title

     
     

    217414

     
     

    Error 1001 when trying to run GoldMine Mobile Edition 2014   installer at point of installer removing 'Removing backup files'

     
     

    217480

     
     

    GoldMine crashing when completing a case from the contact cases   tab and not sending an email notification

     
     

    217482

     
     

    GoldMine crashes with a Runtime Error when clicking contact   history preview pane case link

     
     

    217483

     
     

    After viewing case history tab, reassigning a case from a   contact records case tab will crash GoldMine with a Runtime Error

     
     

    217484

     
     

    When reassigning a resolved case in the service center for a   contact with more than one case, the case does not reassign and remains   closed

     
     

    217496

     
     

    When attempting to view a case in the regarding section of a new   email message, GoldMine crashes with a RunTime Error

     
     

    217545

     
     

    Service center resolves the wrong case when opened from the   contact record's case tab

     
     

    219722

     
     

    GoldMine will crash when sending more than one GoldMine messages   at a time

     
     

    220066

     
     

    ERROR: Cannot login - when trying to login to Constant Contact   Campaigns in GoldMine - logging in directly to Constant Contact Web Site   works fine.

     

    What's Fixed in GoldMine 2014.1 Hotfix 3

    GoldMine Premium Edition 2014.1.0.452 / GoldMine Mobile Edition 2014.1.0.649

     

    Note:  To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.649 as a new installation.  It may also be necessary to clear device/browser cache. 

     

                       
     

    Issue Number

     
     

    Title

     
     

    217142

     
     

    Blank notification email sent if "Page me with alarm when   not acknowledged within.." option is checked

     
     

    218285

     
     

    The body of new email retrieved in GoldMine Mobile 2014 is   unavailable in the activity list.

     
     

    218288

     
     

    When completing an email message from the activity list in   GoldMine Mobile 2014 the email does not complete in GoldMine or the Mail   module for GoldMine Mobile

     
     

    218857

     
     

     In GMME when creating a new activity, click 'Add Contact'   and the heading of the screen selector is 'title' when it should be 'Add   Contact'. 

     

    What's Fixed in GoldMine 2014.1 Hotfix 2

    GoldMine Premium Edition 2014.1.0.440 / GoldMine Mobile Edition 2014.1.0.642

     

    Note:  To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.642 as a new installation. 

     

                               
     

    Issue Number

     
     

    Title

     
     

    135466

     
     

    GoldMine sporadically crashes during mass emailing under limited   memory resources

     
     

    204914

     
     

    Error 'An exception occurred' windows appearing on a E- mail   merge which causes after a while a crash of GoldMine

     
     

    205653

     
     

    Twitter templates GM+View errors - needs to be adjusted to https   as otherwise only browsing to own profile as logged in and also additional   Script error 'JSON' is undefined

     
     

    213867

     
     

    GoldMine crashes when you access the trusted certificate   Authorities in the email center - R6025 - Pure virtual function call

     
     

    215253

     
     

    Bodies of emails sent from a custom php script without the   content type specified within the header do not show correctly after   upgrading to 2013.1.0.297

     
     

    217638

     
     

    Cannot drill down into primary contacts through GMME due to   issues with customizations in the database

     

    What's Fixed in GoldMine 2014.1 Hotfix 1

    GoldMine Premium Edition 2014.1.0.428 / GoldMine Mobile Edition 2014.1.0.633

     

     


    166300Manual retrieval of email transfer sets do not retain selected options for synchronizing the transfer set
    167480Chinese characters are shown for incoming email if MIME type = multipart/report

    Text of Emails / GoldMine Messages on re-assigned cases are blank after upgrading.  This includes both historical messages and new messages.

    Email RSVP notifications sent from GoldMine to contacts or users are blank

    Body of email is missing when the email is downloaded after upgrading to GMPE 2013.1.0.298
     
     

    Server Error in ‘/GoldMine’ Application when accessing a website   from GMME that is not prefaced with http:// in the database.

     

    What's Fixed in GoldMine Premium Edition 2014.1

                                                                                               
     

    Issue Number

     
     

    Title

     
     

    127077

     
     

    Secondary phone number for additional contact is always moved   into Fax field in the primary contact record view when swapping with primary

     
     

    135984

     
     

    Clicking OK to a record alert pop after moving to a different   record causes GoldMine to crash

     
     

    148593

     
     

    When sending an email in Outlook, and clicking the "Link   to" drop-down, "Not Linked" is missing.

     
     

    154852

     
     

    A user without master rights does not get results for any email   meeting the Universal Search criteria unless the email was sent or received   by that particular user

     
     

    157546

     
     

    Cannot remove an existing E-mail merge code value in Additional   Contact Record window

     
     

    158155

     
     

    sent message will not be auto linked to the contact even if the   settings are set to auto linking

     
     

    162480

     
     

    drop down list for Opportunities and Projects in the Outlook   Read and New E-mail screen is not alphabetically ordered

     
     

    162493

     
     

    when the automated process sends a reply email to the new   contact, it does not include the To: field

     
     

    164146

     
     

    Email unlinked from Project when moved from inbox to subfolder   using GM Plus for MS Outlook.

     
     

    166309

     
     

    An option to exclude additional contacts using GoldMine Mobile.

     
     

    166709

     
     

    When filing an email from Outlook if you change the reference   this change is not saved when the email is linked to GoldMine.

     
     

    167382

     
     

    Ampersand in email subject displayed as underscore when opened

     
     

    167681

     
     

    Required fields notification appears in CSC (Contact Search   Center) when record was changed and CSC is opened with e.g. criteria Is NOT   empty

     
     

    167718

     
     

    Selecting a lookup value with comments for a user-defined field   will populate the field with the lookup value and the //comment.

     
     

    200101

     
     

    If there is data in an email before a DOCTYPE declaration, it   will be truncated when the email is downloaded.

     
     

    202479

     
     

    Accepted meeting requests, when received are shown as moved or   deleted Calendar items

     
     

    203580

     
     

    When GoldMine is opened it just minimizes in the taskbar and   can't be maximized.

     
     

    204641

     
     

    new opportunities based on a template do not let you edit the   units, price or forecasted amount

     
     

    206959

     
     

    Update ReadMe topic 30 with a full list of reserved Words for MS   SQL starting with U - actual Readme contains only 3 and reserved word USER   causes issue in Outlook integration

     
     

    209822

     
     

    Missing Notes when completing a previously edited Single   occurrence of a multi-user scheduled activity

     
     

    213430

     
     

    Reply of GoldMine HTML emails from some email server types is   removed or stripped from the email upon retrieval in to GoldMine

     
     

    127077

     
     

    Secondary phone number for additional contact is always moved   into Fax field in the primary contact record view when swapping with primary

     

     

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