GoldMine Web (GMWEB) - Layout appears completely different and unexpected for example versus another browser - instead of having only one search bar there are additionally a Record Type, a Fields and an Operator drop downs and a further search bar
versus for example when using Google Chrome browser:
Why is this the case?
- This indicates the usage of Internet Explorer 9, which is not a supported browser version as GoldMine Web Browsers
- Only Internet Explorer 10 and 11 are supported as GoldMine Web Browsers.
Excerpt of the GoldMine Premium Edition 2014.2 Compatibility Matrix (also available as Knowledge Article #15292 : GoldMine 2014.2 Compatibility Matrix)
GoldMine Web Browsers
Internet Explorer 10 - 11
Safari for OSX 7.0.4 - 8.0
Safari for Windows 5.1.7
Chrome 36 - 39
Firefox 32 – 34
* GoldMine Web is not optimized for small handheld devices.
- If possible to upgrade the Internet Explorer version to Internet Explorer 10 or 11
- If this is not possible to use a different supported browser and version from the list of supported GoldMine Web Browsers.