Can Password Reset be limited to a Orginazation unit?

Version 1

    Details

     

    Is it possible to limit the ability of IPCM to reset passwords in specific Organization Unit's only?


     


    Resolution

     

    1) Active Directory does have a object permission setting to 'allow' or 'deny' password resets.

    2) Alternate method would be to incorporate logic in the IVR to check for a specific attribute on the customer record before allowing this password block to execute.

    3) Password reset has an option to allow or not, the re-enabling of a Disabled account.