Parsing utf-7 emails with Service

Version 1

    Details

    PROBLEM
    Log file produces the following error. java.io.UnsupportedEncodingException: unicode-1-1-utf-7.

    ENVIRONMENT
    LiveTime

    RESOLUTION
    Java does not natively support utf7 encoding. This is usually produced from older email clients. The error can be removed by simply adding a library to your java runtime environment.

    1. Download the utf7 library from http://sourceforge.net/projects/jutf7
    2. Install it into the base classpath at $JAVA_HOME/jre/lib/ext
    3. Restart Service.

    This will now decode these emails without any errors.


    Resolution

    PROBLEM
    Log file produces the following error. java.io.UnsupportedEncodingException: unicode-1-1-utf-7.

    ENVIRONMENT
    LiveTime

    RESOLUTION
    Java  does not natively support utf7 encoding. This is usually produced from  older email clients. The error can be removed by simply adding a library  to your java runtime environment.

    1. Download the utf7 library from http://sourceforge.net/projects/jutf7
    2. Install it into the base classpath at $JAVA_HOME/jre/lib/ext
    3. Restart Service.

    This will now decode these emails without any errors.