GoldMine Help does show Frames but no content of the helps topics - neither in the navigator nor on the pages

Version 1

    Details

    GoldMine Help does show Frames but no content of the helps topics - neither in the navigator nor on the pages

    [STEPS]
    Within GoldMine
    1. Help > GoldMine Help

    [RESULT]



    [ADDITIONAL NOTE]
    Browsing to (default location on a 64-bit environment): C:\Program Files (x86)\GoldMine\OnlineHelp > Right Click on Default.htm > Open with Internet Explorer results in the same behavior, while opening the same file with Google Chrome will open as expected

    - In Internet Explorer



    - In Google Chrome



    Resolution

    [CAUSE]
    The Internet Options > Security > Local Intranet are set to high

    [STEPS]
    1. Open the Internet Explorer
    2. Tools >> Internet Options
    3. Tab Security
    4. Area Local Intranet
    5. Make sure that Security Level for this zone is set at maximum to Medium - High



    6. OK
    7. Restart GoldMine and verify again

    [RESULT]