The dashboard consists of a single dashboard part that lists All Service Approval that needs to be actioned. However, some changes can impact multiple Services and therefore may require multiple service approvers to sign off on the change before it can go to CAB.
On this dashboard the change is only listed once for whoever came first on the Service Approval list. Once they have approved their part the change remains on the list and then shows the other service approvers name. What we would like is for The dashboard to show the change multiple times if it requires multiple service approvals from different people.
Login to Heat as admin
Select Configure Application
Select Business Objects – FRS_ApprovalVoteTracking
Add a new list and submit
Add Fields to this list
Select add dashboard Item
Add new dashboard part as follows
Drag and drop this to the admin dashboard and save