Does my GoldMine license expire when my Maintenance & Support contract expires?

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    Does my GoldMine license expire when my Maintenance & Support contract expires?


    Resolution

    Your GoldMine License does not expire or stop working when your Maintenance & Support contract expires.


    However when your Maintenance & Support contract does expire, you loose the benefit of accessing the product support call center and support portal.   This prevents you from calling in, or submitting a request for technical support and from downloading product installers and hot fixes.

    Support resources from HEAT Software are only available to customers current with their Maintenance & Support contract.