Setup AD Domain Aliases with an example

Version 1

    Details

    PROBLEM
    Accounts imported from Active Directory (AD) use the User Principal Name (UPN) as the username, as opposed to the Windows NT style login. If your organization's domain name is different from UPN domain name, user is required to type UPN instead of only username.

    This article will guide the administrator setup AD domain aliases so that user can login using only username with an example.

    ENVIRONMENT
    LiveTime 8.5+
    Active Directory (AD)

    Example:
    Domain: HEATsoftwaresoftware.local
    UPN: username@HEATsoftware.com

    In above scenario, using only username will not authenticate since LiveTime will assumes your UPN would be username@HEATsoftwaresoftware.local instead of username@HEATsoftware.com.

    Desired outcome is to type username instead of username@HEATsoftwaresoftware.local.

    RESOLUTION
    [list=1:]

  • Go to Admin Portal >> Setup >> LDAP >> Click New to setup your AD and Save. This step is not required if you already setup your AD.
  • Go to Admin Portal >> Setup >> LDAP >> Click New and check Alias: LDAP / Active Directory Setup changes as shown below:
    [attachment=3:]Before_Alias.PNG[/attachment:] to [attachment=2:]After_Alias.PNG[/attachment:]
    *Note: Alias is not available if you haven't setup your AD.
  • Setup your Domain Alias as shown above and click Save
  • Once done, logout and your login screen offers you Domain options as shown below:
    [attachment=1:]Login.PNG[/attachment:]
  • Optional: If you would like to change default domain name, go to Admin Portal >> Setup >> Privileges >> Customer and you will see Default Domain under LDAP/AD:
    [attachment=0:]Default_Domain.PNG[/attachment:]

    ADDITIONAL INFORMATION
    For more information, please visit LiveTime Help:

    Active Directory Integration: http://docs.livetime.com/Service85/Administrator/active_directory_integration.htm
    Customer Privileges: http://docs.livetime.com/Service85/Administrator/customer_privileges.htm

     


    Resolution

    PROBLEM
    Accounts imported from Active Directory (AD) use the  User Principal Name (UPN) as the username, as opposed to the Windows NT  style login. If your organization's domain name is different from UPN  domain name, user is required to type UPN instead of only username.

    This article will guide the administrator setup AD domain aliases so that user can login using only username with an example.

    ENVIRONMENT
    LiveTime 8.5+
    Active Directory (AD)

    Example:
    Domain: HEATsoftwaresoftware.local
    UPN: username@HEATsoftware.com

    In above scenario, using only username will not authenticate since LiveTime will assumes your UPN would be username@HEATsoftwaresoftware.local instead of username@HEATsoftware.com.

    Desired outcome is to type username instead of username@HEATsoftwaresoftware.local.

    RESOLUTION
    [list=1:]

  • Go to Admin Portal >> Setup >> LDAP >> Click New to setup your AD and Save. This step is not required if you already setup your AD.
  • Go to Admin Portal >> Setup >> LDAP >> Click New and check Alias: LDAP / Active Directory Setup changes as shown below:
    [attachment=3:]Before_Alias.PNG[/attachment:] to [attachment=2:]After_Alias.PNG[/attachment:]
    *Note: Alias is not available if you haven't setup your AD.
  • Setup your Domain Alias as shown above and click Save
  • Once done, logout and your login screen offers you Domain options as shown below:
    [attachment=1:]Login.PNG[/attachment:]
  • Optional:  If you would like to change default domain name, go to Admin Portal  >> Setup >> Privileges >> Customer and you will see  Default Domain under LDAP/AD:
    [attachment=0:]Default_Domain.PNG[/attachment:]

    ADDITIONAL INFORMATION
    For more information, please visit LiveTime Help:

    Active Directory Integration: http://docs.livetime.com/Service85/Administrator/active_directory_integration.htm
    Customer Privileges: http://docs.livetime.com/Service85/Administrator/customer_privileges.htm
  •