Setup HTTPS/SSL on Absolute Service Virtual Appliance

Version 1

    Details

    PROBLEM
    This article will go over on setting up HTTPS/SSL on your LiveTime Virtual Appliance using Trusted Third Party Certificate Authority such as GoDaddy, Verisign, or etc.

    ENVIRONMENT
    LiveTime Virtual Appliance 8.0+

    RESOLUTION
    [list=1:]

  • Generate CSR
    [list=1:]
  • Go to LiveTime Virtual Appliance.
  • Select SSL and press enter.
  • Select Generate CSR and press enter.
  • Type Common Name (e.g. http://www.HEATsoftware.com) and press enter.
  • Type Organizational Unit Name (e.g. MIS) and press enter.
  • Type Organization Name (e.g. HEATsoftware Corporation) and press enter.
  • Type City (e.g. Austin) and press enter.
  • Type State (e.g. Texas) and press enter.
  • Type Country (Two letter country code, e.g. US) and press enter (Note: Once done, you will see the LiveTime Configuration menu).

  • Submit CSR to Trusted Third Party Certificate Authority
    [list=1:]
  • Go to LiveTime Virtual Appliance.
  • Select SSL and press enter.
  • Select Certificate and press enter.
  • Certificate Management window will display the URL to configure your certificate (e.g. http://IP-Address/Security)
  • Open a browser, go to http://IP-Address/Security and go to CSR tab.
  • Copy and paste the CSR and submit to your trusted third party Certificate Authority (Note: Select Tomcat as the server software used to generate the CSR if required).
  • Once issued, download and save the certificates to secure place.

  • Import SSL Certificates
    • Skip to step (5) if Certfificate Management window is still open.
    [list=1:]
  • Go to LiveTime Virtual Appliance.
  • Select SSL and press enter.
  • Select Certificate and press enter.
  • Certificate Management window will display the URL to configuration your certificate (e.g. http://IP-Address/Security).
  • Open a browser, go to http://IP-Address/Security and go to Certificate tab.
  • Click Choose for Signed, Root/Bundle, and Intermediate (if provided) certificates from above.
  • Click Upload.
  • Press enter on LiveTime Virtual Appliance - Certificate Management window (You should receive a message: Certificate reply was installed in keystore if successful).

    Go to your LiveTime URL to verify the SSL certificate.

    ADDITIONAL INFORMATION
    If Trusted Third Party CA provides multiple intermediate certificates, please contact [url=http://www.HEATsoftware.com/en/support/HEATsoftware-service:]Global Support[/url:].

     


    Resolution


    RESOLUTION
    [list=1:]

  • Generate CSR
    [list=1:]
  • Go to LiveTime Virtual Appliance.
  • Select SSL and press enter.
  • Select Generate CSR and press enter.
  • Type Common Name (e.g. http://www.HEATsoftware.com) and press enter.
  • Type Organizational Unit Name (e.g. MIS) and press enter.
  • Type Organization Name (e.g. HEATsoftware Corporation) and press enter.
  • Type City (e.g. Austin) and press enter.
  • Type State (e.g. Texas) and press enter.
  • Type Country (Two letter country code, e.g. US) and press enter (Note: Once done, you will see the LiveTime Configuration menu).

  • Submit CSR to Trusted Third Party Certificate Authority
    [list=1:]
  • Go to LiveTime Virtual Appliance.
  • Select SSL and press enter.
  • Select Certificate and press enter.
  • Certificate Management window will display the URL to configure your certificate (e.g. http://IP-Address/Security)
  • Open a browser, go to http://IP-Address/Security and go to CSR tab.
  • Copy and paste the CSR and submit to your trusted third party Certificate Authority (Note: Select Tomcat as the server software used to generate the CSR if required).
  • Once issued, download and save the certificates to secure place.

  • Import SSL Certificates
    • Skip to step (5) if Certfificate Management window is still open.
    [list=1:]
  • Go to LiveTime Virtual Appliance.
  • Select SSL and press enter.
  • Select Certificate and press enter.
  • Certificate Management window will display the URL to configuration your certificate (e.g. http://IP-Address/Security).
  • Open a browser, go to http://IP-Address/Security and go to Certificate tab.
  • Click Choose for Signed, Root/Bundle, and Intermediate (if provided) certificates from above.
  • Click Upload.
  • Press enter on LiveTime Virtual Appliance - Certificate Management window (You should receive a message: Certificate reply was installed in keystore if successful).

    Go to your LiveTime URL to verify the SSL certificate.

    ADDITIONAL INFORMATION
    If Trusted Third Party CA provides multiple intermediate certificates, please contact [url=http://www.HEATsoftware.com/en/support/HEATsoftware-service:]Global Support[/url:].
  •