Missing Printer Icon in Mozilla Firefox for Report Viewer when trying to use "Print Incident".

Version 1

    Details

    Missing Printer Icon in Mozilla Firefox for Report Viewer when trying to Print an Incident.
    We see the icon in Internet Explorer.


    Resolution

    Since the Print Incident action renders an actual SSRS report, the only way a Print Icon will show on the browser is when you are using a browser with ActiveX support.


    Internet Explorer is the only web browser that has native ActiveX support.

    Otherwise you can export the Incident to PDF or some other useful format and print from there.