Error when accessing encrypted CD - Direct Access Component has encountered a problem

Version 1

    Details

    Sanctuary Device Control 4.3.x and higher

    Cause of this issue

    The issue is not related to Nero or Direct X, but due to an outdated version of DLA (Drive Letter Access, an UDF packet writing driver for your CD/DVD drive) that may have been pre-installed on your machine by the OEM.

    You should update your DLA driver to a recent version or simply disable it if you do not use UDF packet writing.

    To disable DLA, go to the Properties of the drive > DLA and untick the option "Enable DLA on your drives" followed by a reboot.