Remote 32Bit Console: Console initialization Error: The connection was not closed. The connection's current state is open.

Version 4

    Verified Product Versions

    Endpoint Manager 9.6

    Description:

    When opening a Remote 32bit console you receive the following error:

    http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5b2c0358-915b-4eb5-9b1d-10e506da9d0f          "Console Initialization Error: The connection was not closed. The connection's current state is open."

     

    Checking the console log (C:\Program Files\LANDesk\Management Suite\Console.exe.log) will bring up errors similar to these one's listed below:

     

    5/18/2009 3:48:27 PM : Open database failed: The connection was not closed. The connection's current state is open.


    5/18/2009 3:48:28 PM : Exception: System.InvalidOperationException: The connection was not closed. The connection's current state is open.

    Cause:

    .NET Framework 2.0 is corrupt on the computer running the remote console. The Remote 32bit Console requires .NET to pass commands to access the core server. The commands are being incorrectly interpreted and the result is a false positive on a open connection to the core server.

    Resolution:

    Run each set of instructions separately and then test the console between each set


        First - Re-register .NET 2.0

    1. Open IIS
    2. Right click on the default website and click properties
    3. Click on the ASP.NET tab
    4. Check that version 2.0 of .NET is listed in the drop down menu
    5. Open a CMD window
    6. RUN: cd C:\WINDOWS\Microsoft.Net\Framework\v2.0.50727
    7. RUN: aspnet_regiis.exe -i

         Second - Download and Install Service Pack 2 for .NET 2.0

    SP1 for .NET 2.0 can be found here:

    http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5b2c0358-915b-4eb5-9b1d-10e506da9d0f


         Third - Uninstall and Reinstall .NET 2.0 and .NET 2.0 SP2

    Download for Microsoft .NET 2.0 can be found here:

    http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5

     

    Download for SP2 for .NET 2.0 can be found here:

    http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5b2c0358-915b-4eb5-9b1d-10e506da9d0f