Archive Files Not Opening on Removable Storage Devices Despite a Device Control Policy With Read/Write Permission Assigned

Version 1

    Details

    Lumension Device Control Module 7.x


    Details

    Endpoint users with HEATsoftware Device Control installed have encountered problems opening archive files (for example, ZIP) on removable storage devices despite having a Device Control policy assigned that allows read/write permission for such files.

    Temporary Solution

    Copy the files you want to open from the affected removable storage device to another location on the endpoint (for example, C:\ drive or Desktop).