Ava 6.x: Need Flash Plugin Error When Configuring Profile Using Chrome

Version 4
Created by thomas.enright on Jul 24, 2017 4:35 PM. Last modified by thomas.enright on Nov 29, 2017 3:06 PM.

    Verified Product Versions

    Avalanche 6.1Avalanche 6.0Avalanche 6.2

    Environment:

    Google Chrome

    Avalanche 6.0, 6.1, 6.2

     

    Issue: 

    You go to configure a software package within Avalanche and you get a needs Flash plugin error using Chrome.

     

    Follow these instructions for Chrome version 62.0.3202.89 or higher

    If available you can click on this:

     

     

    Click manage

     

    Then skip down to the slider portion of this doc.

     

    If the above option is not available start here:

     

    Navigate to settings within Chrome

     

    Search settings for Flash and click on Content Settings

     

     

    Click Flash

     

     

    Slider

    Click the slider next to Ask First to turn this off

     

     

    This will change to Block sites. You will now have to add Avalanche to the Allow portion by clicking add.

     

    Add the site and click Add.

    NOTE: If you're connecting to Avalanche from a different machine, then you would put http://[AvalancheServerNameHere]:8080/

     

     

     

    For Versions of Chrome older than 62.0.3202.89:

     

    Navigate to settings within Chrome

     

    Search settings for Flash and click on Content Settings

     

     

    Click Flash

     

     

    Turn off Ask First by moving the slider to grey

     

    Close the settings tab and refresh your Avalanche page