How To: Report on the activity of a particular user?

Version 3

    How To:

    In this article we are going to review how to query Incident Audit for the updates of status by one user across all incidents?

     

    Step by Step:

    The following saved search can be used to identify the records that were created and update by a particular user. In this case Incidents.

     

    If it's a particular field that you are interested in then the Fieldname_IsChanged field can be used to further filter the results. In this case we use the Status.

     

    The audit objects cannot be exposed through the application UI directly. This is by design. To query this data you need to build a custom report.