Background Service Time out Error in Application Event log

Version 1

    Verified Product Versions

    LANDESK Service Desk 7.8.xLANDESK Service Desk 2016.x

    If you are getting a "Time out Error" in the Event log for the Background Service ALL errors regarding the background service after this will NOT be valid and can be ignored!

     

    When you get a time out error for the Background Service the Background Service after this doesn't update properly and therefore throws errors.

     

    To Fix:

    Clear the Event log and restart the Background Service to properly activate the Background Service again and you shouldn't get any more invalid errors.