Not able to generate key in Apple Device Enrollment Program(AOD cloud)

Version 2

    Verified Product Versions

    Avalanche 6.1Avalanche 6.0

    Problem

     

    User not able to generate key under Apple Device Enrollment Program inside the avalanche on demand cloud(AOD).

    or

    Error message "Premise Services need to be configured to enable User Targeting"  while clicking on generate key under Apple Device Enrollment Program

    2017-09-20 09_16_43-https___aod.wavelink.com_AvalancheWeb_app_systemSettings.jsf.png

     

     

    Possible resolution

    User can't generate any certificates/keys when User Targeting Mode is enabled by default it is always disabled.

    Navigate to AOD>Tools>System settings>User target Mode

     

    You can always generate a key by disabling the user target mode.