Error: "404.8" when adding additional files to package

Version 4

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.x

    Issue

     

    While adding additional files to a package a 404 error occurs. Specifically 404.8

     

    404_Error.jpg

     

    Cause

     

    One of the sub-directories has a file/folder that is not accessible.

     

    Troubleshooting

     

    Navigate to the HTTP path where the files/folders are located. You will get an error accessing the page.

     

     

    404.8_Error.jpg

    Resolution

     

    Change to a UNC Path

     

                       or

     

    Modify IIS Configuration

    1. Open IIS manager and browse to the directory that is not accessible.
    2. Click on "Request Filtering".
    3. Click on the "Hidden Segments" tab.
    4. Highlight "bin" or any other Segment listed that is in your file/folder path.
    5. Click on "Remove" on the right hand menu.
    6. Restart IIS
    7. Test adding the additional files from the previous directory to your distribution package.