Problem / Solution: Error during metadata commit operation for seq = 7481: System.Exception: Updating Form (Journal.RemoteControlSession) - Form Journal.RemoteControlSession definition is invalid

Version 1

    Environment:

    2015.2.x tenant being upgraded to 2016.1.1

     

    Requires Access To:

    Application server, SCW, ConfigDB

     

    Error message:

    Patch '2016.1 Platform Changes Upgrade for HEAT' has 1 error(s)

    Error during metadata commit operation for seq = 7481: System.Exception: Updating Form (Journal.RemoteControlSession) - Form Journal.RemoteControlSession definition is invalid: Table Journal#RemoteControlSession is not found.

     

    Problem:

    Upgrade step for the HEATSM DB fails.  When examining the ApplyPatch log file the error above is seen.

     

    Cause:

    ConfigDB has a record for TenantModuleItem linked to the tenant being upgradeed where Enabled = False:

     

    Solution / Workaround:

    Toggle this Module to TRUE or completely delete this record from the ConfigDB.  Either should allow the upgrade to be re-run without this error.