Report missing from the Reports Center in GoldMine

Version 1

    [INFO]

    By default, the reports center puts all default reports under the Public user only. Reports can be cloned to each user's workspace and edited from there. Reports are simply links to a template/report file in the GoldMine directory on the application server (default is C:\program data\goldmine\reports). You can locate the name of a file by single clicking on it from the tree on the left. The details for the report will appear in the top right quadrant.

     

     

     

     

    [RESOLUTION]

     

    Scenario 1: A single report is missing from the GoldMine reports center

    If the report has been deleted from the User Interface in the reports center, you can add it back as long as the actual report file still exists in the GoldMine directory:

    default directory on the App Server is C:\program data\GoldMine\reports

     

    * A list of all GoldMine canned reports and their file names are attached to this article.

     

    1. In the reports center, expand GoldMine Reports > Expand the section your report is under

    2. Right click on the appropriate section and choose NEW

    3. Enter the Name of the report - ie. Daily - Day Timer (detailed)

    4. Then browse for the file location and search for CALDV.fp and open

     

    * If the file does not exist in the reports folder, see Scenario 2 below on how to add the report file to the reports folder

     

     

     

     

     

     

     

     

     

     

     

     

    Scenario 2: Report (or all) and it's associated file are missing from the Reports center

    (you are using the PUBLIC drop down and there are NO plus signs in front of the sections)

     

    * A zip file containing all default GoldMine Reports is attached to this article

     

    1. Download the zip file from this article containing all the default reports

    2. Unzip the file and place all contents within the Reports folder on the application server (default directory is C:\program data\goldmine\reports)

    3. Add reports back to the reports center manually using steps above in Scenario 1

         a. In the reports center, expand GoldMine Reports > Expand the section your report is under

         b. Right click on the appropriate section and choose NEW

         c. Enter the Name of the report - ie. Daily - Day Timer (detailed)

         d. Then browse for the file location and search for CALDV.fp and open