How to create an exception to allow access to a mounted .ISO when CD/DVD is blocked

Version 2

    Verified Product Versions

    Endpoint Manager 2016.xEndpoint Manager 2017.x

    Issue

     

    When blocking CD/DVD in Device Manager it also blocks Virtual CD/DVD (Such as mounting a .ISO file)

     

    Most of the time this is likely desired, however in the instances that it is not this article describes how to create an exception that allows access to a Virtual CD/DVD device while still blocking physical drives.

     

    Resolution

     

    Create an exception using the Device Instance ID under the CD/DVD/Blu-Ray Drives section in the Device Control Agent Settings.

     

    1. Open the desired Device Control Setting.

    2. Go to the CD/DVD/Blu-Ray section on the left-hand side.

    3. Click "Exceptions" on the right-hand side.

     

    Enter the exception as listed below:

     

    Exception.PNG

     

    You can cut and paste from here:

     

     

    SCSI\CdRom&Ven_Msft&Prod_Virtual_DVD-ROM*