HOWTO: Create a trace file for the RES ONE Workspace Portable Relay Server on Linux

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    Question

    HOWTO: Create a trace file for the RES ONE Workspace Portable Relay Server on Linux

     

    Answer

    Logging is by default enabled on the RES ONE Workspace Portable Relay Server on Linux.
    Follow the steps below the increase the logging level, reproduce the issue and send the log files to RES Support.
    • Change the logging severity to Debug.
    <Logging>
    <Location>/var/log/res/relayserver</Location>
    <Severity>Debug</Severity>
    <LogFileSizeLimit>10</LogFileSizeLimit>
    <CombinedLogfileSizeLimit>70</CombinedLogfileSizeLimit>
    </Logging>
    • Restart the RES ONE Workspace Portable Relay Server service.
    systemctl restart res-relayserver