Screensaver doesn't become active on a Citrix Virtual Desktop Agent

Version 1

    Problem

    Consider the following scenario:
    • A Citrix XenDesktop 7.x environment with Client OS Virtual Desktop Agents is used.
    • RES ONE Workspace is used.
    • Within RES ONE Workspace a screensaver is configured to take start when the Virtual Desktop Agent is locked.
    In this scenario when the Virtual Desktop Agents is locked, the screensaver does not become active.

     

    Cause

    The Citrix process GfxMgr.exe prevents the screensaver becoming active .

     

    Solution

    To make sure the screensaver becomes active when the Virtual Desktop Agent is locked, execute the following process on the agent:

    powercfg -requestsoverride PROCESS GfxMgr.exe DISPLAY

    Note: 


    This process is not available on a Server OS.