How to view the usage history for Remote Control

Version 2

    Issue

     

    • Is the user history for Remote Control saved?
    • How can I view what machines have been controlled in a certain time period?
    • How can I view who viewed what computers?

    Resolution

     

    Several built-in reports are available that contain the data.

    Remote Control logging is enabled by default and can be disabled and history purged by going to Configure > Remote Control Logging.

    The available reports are:

    1. Remote control history by managed device
    2. Remote control history by operator
    3. Remote Control Summary