Not able to view User Settings from a Workspace Analysis in the Ivanti Workspace Control Console

Version 2

    Problem

    Consider the following scenario:

    - A user only has read/execute/list NTFS permissions on folders where the Personal Settings are kept.
    - In the Ivanti Workspace Control Console > Diagnostics > Workspace Analysis is used to view the User Settings of another user.
    - The result below is shown:

     

    Cause

    In order to see the contents of the UPF files, at least Write permissions on the Personal Settings folder are required.

     

    Solution

    Modify the NTFS permissions on the Personal Settings folder so that the Ivanti Workspace Control Console user has Write permissions.