Cannot upgrade RES Workspace Manager Express edition using RES ONE Workspace 2016 Core Upgrade Pack

Version 1

    Problem

    Upgrading RES Workspace Manager Express edition to RES ONE Workspace Core edition using the Core upgrade pack RES-ONE-Workspace-2016-Core-Upgrade-Pack-9.12.0.0.exe does not work.

    Users are presented with the following error message and the Upgrade will not continue:

     

     
    RES ONE Workspace Core Upgrade Pack cannot upgrade a Console Only installation. Upgrade Pack will now exit.

     

    Solution

    This issue is resolved in RES ONE Workspace 2016 SR1.

    In case the Service Release is not (yet) available or in case the Service Release cannot be installed, a revision containing this update is available on request at RES Support.
     
    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem.
    Unless you are severely impacted by this specific problem, RES Software recommends that you wait for the next service release containing these fixes.