User logs on to a Citrix Xenapp session and ends up in an empty desktop without icons or background

Version 1

    Problem

    Consider the following scenario:
    • User logs on to a Citrix Xenapp session and ends up in an empty desktop without icons or background.
    • Only the Autostart Applications are launched.
    • The Custom User Interface Group Policy is used to start the RES ONE Workspace Composer.
     

    Cause

    The RES ONE Workspace Composer is started from two places. Beside the Custom User Interface Policy it is also started through a Citrix XenApp Published / Remote Application.

     

    Solution

    Start the RES ONE Workspace Composer using the Custom User Interface Group Policy only.