Citrix Application Delivery Groups are not visible after adding more than one Citrix XenDesktop Controller within the RES ONE Workspace Console

Version 1

    Problem

    After adding additional Citrix XenDesktop Controllers to the RES ONE Workspace Console within Setup > Application Virtualization > Citrix XenApp Publishing, any newly created Citrix Delivery groups will not be visible after using the refresh button in the Defaults tab.

     

    Solution

    This issue is resolved in RES ONE Workspace 10.2.0.0

    In case the Minor Release is not (yet) available, or in case the Minor Release cannot be installed, contact RES Support to obtain more information on the availability of a Revision.

    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, RES recommends that you wait for the next service release containing these fixes.


    Workaround:

    Remove all the Citrix XenDesktop Controllers but one and use the refresh button to initiate a refresh. After this action, you can add more than one Citrix XenDesktop Controllers for further publishing actions.