RES ONE Workspace Folder Synchronization Error: The specified file could not be encrypted

Version 3

    Problem


    The following error is logged when trying to synchronize encrypted EFS source files to an NTFS destination that does not support encryption (EFS is disabled or not supported):

    ERROR: [Skipped Folder Sync]: UnknownError: Create => New Text Document.txt The specified file could not be encrypted. (Exception from HRESULT: 0x80071770)

     

    Solution

    This issue is resolved in RES ONE Workspace v10.0.

    In case the Service Release is not (yet) available or in case the Service Release cannot be installed, a revision containing this update is available on request at Ivanti Support.
    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, Ivanti recommends that you wait for the next service release containing these fixes.