Usage Tracking: 'Time active' for websites not tracked when viewed on second or higher tab of browser

Version 1

    Problem

    Consider the following scenario:

    Website Usage Tracking has been configured at Setup > Usage Tracking.

    The Time active for websites that were viewed on the second or higher tab of the browser was not tracked. As a result, in the Usage Tracking Viewer,
    the Time active for these websites was shown as 0:00.


     

    Solution

    This issue is resolved in RES ONE Workspace 2015 SR2.
     
    In case the Service Release is not (yet) available or in case the Service Release cannot be installed, a revision containing this update is available on request at RES Support.
     
    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, RES Software recommends that you wait for the next service release containing these fixes.