E-mail signatures don’t resolve declared variable values

Version 1

    Problem

    Email Signatures configured within an Email Settings Template are presented with the declared variable names instead of the variable values.+

    For example:

    The signature will contain %username% instead of the actual username.

     

    Cause

    Microsoft Office Word adds additional data when creating a signature that’s causing problems when resolving variables.

     

    Solution

    Change the default RTF editor to WordPad, TXT and HTML editor to Notepad by changing the associated program with the file types.
    1. Open Control Panel
    2. Open Programs (in Category view)
    3. Choose: Make a file type always open in a specific program
    4. Change the extension .RTF to WordPad
    5. Change the extension .TXT to Notepad
    6. Change the extension .HTML to Notepad