ProblemThe Citrix Pre-Launch session sometimes logged off if the user started the actual RES Workspace Manager managed published application.
Consider the following scenario:
- At Setup > Integration > Application Virtualization > Citrix XenApp Publishing, Citrix XenApp Integration was configured and enabled.
- At Administration > Agents, on the Agents tab, the RES Workspace Manager Agent was configured with Automatic for Run Workspace Composer.
- In the Citrix XenApp farm, the Pre-Launch policy was enabled and Session Lingering was not enabled.
- A user logged in with the Citrix Receiver which started a prelaunch session that was managed by RES Workspace Manager.
In this scenario, when the user started a RES Workspace Manager managed published application, the Citrix Pre-Launch session sometimes logged off.