ProblemIn Microsoft Windows 8 and higher the Quick Access Toolbar items that are stored on the Ribbon of the File Explorer are not retained when users roam to another location.
The Quick Access Toolbar can only contain icons from the Ribbon. This should not be confused with the 'Quick access' list.
The 'Quick access' can contain (favorite) folders added to the list by the option ' Pin to Quick access'.
This option becomes available when selecting a folder in the File Explorer and opening the Context Menu.
CauseThis behavior is by design of Microsoft Windows 8 and higher.
SolutionCreate a User Setting that captures the Quick Access Toolbar settings, create a new global User Setting in the RES Workspace Manager console that captures the following registry tree:
Type: Registry tree
Configure the User Setting to "Capture targeted items on session end".