ProblemAfter rebooting a server running Citrix XenApp 6 or 6.5, the following error appears in the Microsoft Windows Event Log for PFXA6:
"Error in ExceptionHandler.GetStackTrace, Line: -1 (PipelineBase.Invoke, : Citrix commands must be executed at the Citrix server or using remoting. Make sure that your user account is a Citrix administrator and that the IMA service is started.)"
CauseDue to a timing issue, the error occurs after rebooting a Citrix XenApp 6 or 6.5 Server.
SolutionThis issue is resolved in RES Workspace Manager 2012 SR4.
In case the Service Release is not (yet) available or in case the Service Release cannot be installed, a revision containing this update is available on request at RES Support.
IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, RES Software recommends that you wait for the next service release containing these fixes.