Error: (481) Invalid Picture is shown when logging into a low resolution session

Version 1


    When opening Workspace Preferences on a machine that is running RES Workspace Manager 2014 with rebranding activated, the following error appears:

    An error occurred during the execution of a procedure.
    Contact your administrator or helpdesk with the following info:
    Error #: 481
    Error Description: (481) Invalid Picture
    Procedure: frmSplash2.InitControls
    Process: pfwsmgr.exe

    Program will resume normal operation…


    This issue is resolved in RES Workspace Manager 2014 SR2.
    In case the Service Release is not (yet) available or in case the Service Release cannot be installed, a revision containing this update is available on request at RES Support.
    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, RES Software recommends that you wait for the next service release containing these fixes.