ProblemConsider the following scenario:
At Composition > Applications, an application, for instance Paint, was configured.
On the Properties > File Types tab of the application, a file type, for instance, .bmp was imported or configured.
A user session was running on Microsoft Windows 8/8.1 or 2012/2012 R2.
In this scenario, when the user opened a .bmp file, an "Open with" window was opened.
In this scenario, you also notice that the icons of associated file types have the default white icon with a green arrow in the bottom corner.
SolutionThis issue is resolved in RES Workspace Manager 2014 SR2.
In case the Service Release is not (yet) available or in case the Service Release cannot be installed, a revision containing this update is available on request at RES Support.
IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, RES Software recommends that you wait for the next service release containing these fixes.
For this solution to work, the following registry value must be set:
Key: HKEY_LOCAL_MACHINE\SOFTWARE\RES\Workspace Manager
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\RES\Workspace Manager
For this solution to work, the RegGuard driver must be replaced. Please contact RES Support to obtain this updated driver.
You can find the RES drivers at these locations on your machines: