Microsoft App-V 5 application cannot be started from RES Workspace Manager when the package installation root has been redirected

Version 1

    Problem

    When starting a Microsoft App-V 5 application with RES Workspace Manager you receive the error message "Application can not be started". The Microsoft App-V 5 Client has been installed with the package installation root pointing to a different location than the default location. The virtual applications start correctly in a session without RES Workspace Manager.

     

    Cause

    In Microsoft App-V there is a possibility to redirect the package installation root. This can be done by using Group Policy`s or by specifying the parameter /PACKAGEINSTALLATIONROOT="path" in the unattended setup of the Microsoft App-V Client. 

    Due to a coding error, this behavior is not detected by RES Workspace Manager and therefore the application will fail to start.

     

    Solution

    This issue is resolved in RES Workspace Manager 2012 SR4.
     
    In case the Service Release is not (yet) available or in case the Service Release cannot be installed, a revision containing this update is available on request at RES Support.
     
    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, RES Software recommends that you wait for the next service release containing these fixes.