ProblemCertain applications are not able to present a window to a logged on user when this user is logged on to a RES Workspace Manager session.
Applications currently known to encounter issues are;
- McAfee Encrypted USB Client 1.5.1
CauseCertain applications are programmed to interact to the program defined in the registry string "Shell" in the following registry location;
Those applications need the explorer.exe to be in place to function properly.
When setting a RES Workspace Manager Agent to run automatically the value of the "Shell" key is set to %respfdir%\pwrstart.exe.
SolutionNot related to RES Workspace Manager. This issue will occur with any application that changes the Shell key.
The application vendor might have a solution for this issue by removing the dependency of the Shell key.