Microsoft Windows Explorer crashes on Microsoft Windows 8.1 and Windows Server 2012 R2

Version 1

    Problem

    A Microsoft Windows 2012 R2 or Microsoft Windows 8.1 machine with Microsoft Hotfix KB3000850 installed could cause a Microsoft Windows Explorer crash when RES Workspace Manager is installed and active for the session.

     

    Cause

    Microsoft Hotfix KB3000850 changed the behavior of Microsoft Windows Explorer.

    More information regarding this Hotfix: http://support.microsoft.com/en-us/kb/3000850

     

    Solution

    This issue is resolved in RES Workspace Manager 2014 SR3.

    In case the Service Release is not (yet) available or in case the Service Release cannot be installed, a revision containing this update is available on request at RES Support.

    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, RES Software recommends that you wait for the next service release containing these fixes.