"Remove non-existing users" not removing references to non-existing users from all objects in Management Console

Version 1

    Problem

    Consider the following scenario:

    At Administration > Maintenance, after selecting Search for non-existing users and performing the maintenance task Remove non-existing users, users that no longer existed in Microsoft Active Directory (the Directory Service that RES Workspace Manager used), still were assigned to applications.

    This issue was only presented when the Access Control > Identity on managed applications was set to type: Controlled by Application Manager(s) and thus users were assigned to applications via the RES Access Wizard.

    When pressing the Resolve Users button in Access Control > Identity, from Microsoft Active Directory removed users were still shown.

     

    Solution

    This issue is resolved in RES Workspace Manager 2014 SR3.

    In case the Service Release is not (yet) available or in case the Service Release cannot be installed, a revision containing this update is available on request at RES Support.

    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, RES Software recommends that you wait for the next service release containing these fixes.