Workspace Manager Error message: (53) File not found - ReadShellLinkModel - pwrmenu.exe/pfwsmgr.exe/pwrgrid.exe

Version 1

    Problem

    The following error can occur during logon:

    Error #: 53
    Error Description: File not found
    Procedure: ReadShellLinkModel
    Process: pwrmenu.exe/pfwsmgr.exe/pwrgrid.exe


    The problem does not occur when logging on as an administrator.


     

    Cause

    User does not have 'Write' permission to the 'Start Menu' folder in their user profile.

     

    Solution

    Users must have "Write" permissions on folders in their user profile (typically %userprofile%), especially those containing 'Start menu' so that temporary folders can be created here before the RES Workspace Manager menu can be built for the user.

    The location (%userprofile%) can be modified. To verify this, check the registry at: "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders".