Workspace Manager Error message: (339) Component `RICHTX32.OCX` or one of its dependencies not correctly registered

Version 1

    Problem

    When logging on to a RES Workspace Manager session, the following error message will be displayed:
    Error #: 339
    Error Description:
    Component `RICHTX32.OCX` or one of its dependencies not correctly registered: a file is missing or invalid
    Procedure: frm.taskbar.form.load
    Process: pwrmenu.exe

     

    Cause

    The component that is mentioned in the error message is not registered. This can happen after installation of a different application that installs a different version of that specific component.

    Solution

    Solution 1:

    Replace the component that is mentioned in the error message with the original file and re-register it. To re-register the component, open a command prompt as an Administrator and enter the following:

    For 32-bit operating system:
    %systemroot%\system32\regsvr32.exe {component}

    For 64-bit operating system:
    %systemroot%\SysWOW64\regsvr32.exe {component}
     
    Solution 2:

    The following dll files must be re-registered: actrpt2.dll, htmlexpt.dll, and pdfexpt.dll  To re-register them, open a command prompt as an Administrator and enter the following:

    For 32-bit operating system:
    %systemroot%\system32\regsvr32.exe {dll file}

    For 64-bit operating system:
    %systemroot%\SysWOW64\regsvr32.exe {dll file}