Managed applications in the Microsoft Windows Start Menu and / or Start Screen are not directly available

Version 1
Created by FredFlintstone on Jul 3, 2017 6:13 AM. Last modified by FredFlintstone on Nov 13, 2017 7:01 AM.

    Problem

    Consider the following scenario: 
     
    • Microsoft Windows Server 2016.
    • In Composition > Applications > Settings, the shortcut creation mode is set to: "Replace all unmanaged shortcuts".
    • In Composition > Applications > Settings, the shortcut creation mode is set to: "Replace all tiles on start screen".
    The managed applications are displayed with a delay in the Windows Start Menu or Start Screen and even the workaround below from an existing knowledge base article is not working.

    Workaround:

    Configure the following registry setting to change the way RES ONE Workspace will compose the Microsoft Windows Start Menu:

    [32bit Windows]
    System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\RES\Workspace Manager]
    Value Name: AsyncStartMenu
    Data Type: REG_SZ (String Value)
    Value Data: No
     
    [64bit Windows]
    System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ RES\Workspace Manager]
    Value Name: AsyncStartMenu
    Data Type: REG_SZ (String Value)
    Value Data: No


     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.0.0

    In case the Minor Release is not (yet) available, or in case the Minor Release cannot be installed, contact Ivanti Support to obtain more information on the availability of a Revision.

    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, Ivanti recommends that you wait for the next service release containing these fixes.